When should I seek help?

The Vendor Management Office is available to assist any HUIT staff member with procurement or vendor management needs. Ideally the VMO should be engaged when a service owner is considering looking for a vendor. Waiting until contract negotiations limits our ability to find added value for you.

If you are new to working with the Vendor Management Office we have created a quick survey to guide you in assessing if you must engage the VMO for a contract.

    • Go to the Project Management Office for further assistance, since the VMO does not handle these transactions.
    • Get VMO assistance from a representative, by opening up a service ticket in ServiceNow.
    • Go the VMO website to follow the process on your own, no VMO representative assistance necessary.
    • Go to Buy-to-Pay process to place your order directly. It is not necessary to follow the VMO process for these transactions.

Ready? Let's get started.

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If at any time, you want or need assistance during the procurement process, you can email the VMO office at:   HUITVM@harvard.edu  and a service ticket in ServiceNow will automatically be created for you.